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Patient Handbook (.pdf)
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Patient Information

Basic Patient information is supplied here. For comprehensive patient information download our Patient Information Handbook. (see downloads, right hand side).

Visiting Hours

Patients, except those in the Intensive Care Unit, may receive visitors during the following hours:
General

2.00 p.m. - 4.30 p.m

7.00 p.m. - 9.00 p.m


Children's Ward
   
Parents allowed at all times.
(Only 2 visitors with any child, at any given time.)

Children may visit if accompanied by an adult.

Special Visiting Hours
For the Intensive Care Unit, visiting is confined to immediate family and must be arranged with the Sister in Charge. Visitors are asked to keep to the times as far as possible and avoid making unnecessary noise in the rooms and corridors. After 6.00p.m. you are asked to access and leave by the main entrance door.


Telephone numbers:
General Hospital: 021 4542807
Fax: 021 4542350

A telephone is situated beside each bed for receipt of in-coming calls. Outgoing calls are limited to single rooms for the present. Bills are to be settled on discharge from hospital in the Accounts Department on the ground floor in the main hall. Public telephones are situated on all floors (coin operated) and Card phones are situated on the ground floor opposite reception.

Call cards can be purchased in the Accounts Department ground floor between 8.30 a.m. and 5.00 p.m. and at the Reception desk after these hours.

Mobile Phones
The use of mobile phones is prohibited in the Hospital, as they interfere with our monitoring equipment.

Smoking Is Not Allowed In The Hospital

Your Admission
Your admission to the Hospital is arranged by your GP or doctor. You are asked to arrive at the Hospital at the time specified by the Doctors’ Secretary / Hospital Admission staff.

BON SECOURS BOOKING OFFICE
We are based in the Cork Clinic on the Western Road in Cork City, where many of the hospital Consultants have their rooms Our aim is to prepare our patients for their upcoming admission and to provide information on the hospital and it's services. We collate personal details on our patients and check their medical insurance, on their behalf, advising them on their cover. We also book ante-natal classes on behalf of our obstetrical patients and organise tours of the hospital for them. The office operates from Monday to Thursday 09.00am until 6.30pm. and Friday 09.00 am until 5.00pm.
Our phone number is 021/4941997 and our fax is 021/4941998.

Acute admissions

Acute admissions are arranged by your GP or consultant following a telephone call to the booking office in the hospital. We do not have an Accident and Emergency department.

Please Leave Your Valuables At Home
Since we cannot be responsible for the loss of valuables, please leave money, jewellery, or any other possessions you consider valuable, at home. If you do come to the Hospital with such valuables, please see that a member of your family returns them to a place of safety, or deposits them in the Hospital safe. A security officer is on duty 24 hours a day. The hospital’s security system is designed to protect patients and staff.

Medicines
Bring all of your medicines with you, separately wrapped and clearly labelled with full instructions.

In addition, ask your Chemist for a printout of all your medications. This is to avoid any interruption in your medication. The Hospital may need to defer your admission without this important information.

Out Patient Department and Minor Procedures Clinic
All appointments must be made via the Consultant's Secretary
Specialities available:

General Surgeons:      Secretary’s number:
Mr. S. Brennan                 021 4343632
Mr D. Gough                     021 4346276
Mr D. Richardson             021 4343600
Mr. B. Whooley                 021 4347944


Consultant Urologists:    
Mr. D. Lanigan                     021 4342277
Mr. P. Ryan                         021 4343985


Consultant Dermatologists:      
Dr. M. Murphy                     021 4941317
Dr. W. J. O' Connor                 021 4277790


ENT surgeons:    
Mr. T.J. O' Leary                 021 4319191
Mr. C. Shinkin                     021 4545576

Orthopaedic Surgeons     
Mr. J. Curtin             021 4545440
Mr. R. Creedon             021 4543004

Opthalmologists:    
Prof. P. Cleary             021 4273444
Mr. A. Murray                 021 4341656
Mr G. O' Connor             021 4344096

Obstetricians/ Gynaecologists:    
Dr. D. Corr                     021 4341246
Dr. R. Patton                 021 4343826

Plastic Surgeon:    
Mr. M. O' Shaughnessy         021 4342044

Endocrinologist:
Mr. B. Buckley                 021 4341995


Car Parking
Park only in parking spaces provided. Please do not obstruct entrances or other vehicles. Handicapped parking spaces are provided at the main entrance to the General Hospital. 7 days 7am - 10pm

TARIFFS:        
1 hour (minimum charge) €2.00
2 hours (or part thereof) €3.50
3 hours (or part thereof) €5.00    
4 hours (or part thereof) €6.50
5 hours (or part thereof) €8.00
6 hours (or part thereof) €9.50

€10.00 maximum charge daily
Coins only. No change given.

Hospital Shop
The hospital shop is situated at the main entrance to the General Hospital. There is a daily shop trolley service to all departments supplying newspapers, toiletries, and sundries. Opening times are from 8.30am to 8.30pm seven days a week.

Television
Entertainment facilities include TV in all patient rooms, with all services from the hospital Chapel and satellite channels available. A cartoon and video channel is available in the children's suite.

Taxi
A free phone taxi service is available from within the hospital. One free phone is situated next to the Accounts Department, Ground floor, opposite Reception desk.

Bus Service
The number 5 bus stops in front of the hospital at 28 minute intervals. It departs, alternately, from City Centre to Rossa Avenue.

Insurance Coverage.
The following Insurance Companies are accepted by Bon Secours Hospital, Cork :
  • VHI /BUPA
  • Garda Medical Aid
  • E.S.B Medical Aid
  • Other Private Insurers
It is always good practice to confirm Insurance details prior to admission.

NATIONAL TREATMENT PURCHASE FUND.

Bon Secours Hospital, Cork accepts patients from the National Treatment Purchase Fund for some surgical procedures.

Contact NTPF at 01 804 7800 for further information