Bon Secours Hospitals Ireland

Basic Patient information is supplied here.  For comprehensive patient information download our Patient Information Handbook.

Notice to all in-coming patients Please bring all medications you use and any relevant insurance details.

Visiting Hours

Patients, except those in the Intensive Care Unit, may receive visitors during the following hours:

General Visiting Hours

• 2.00 pm - 4.30 pm
• 7.00 pm - 9.00 pm
  

Children's Ward

Parents allowed at all times.
(Only 2 visitors with any child, at any given time.)
Children may visit if accompanied by an adult.

Special Visiting Hours

For the Intensive Care Unit, visiting is confined to immediate family and must be arranged with the Sister in Charge.  Visitors are asked to keep to the times as far as possible and avoid making unnecessary noise in the rooms and corridors.  After 6.00pm you are asked to enter and leave by the main entrance door.

Telephone numbers:

• General Hospital: 021 4542807
• Fax: 021 4542350
  

A telephone is situated beside each bed for receipt of in-coming calls.  Outgoing calls are limited to single rooms for the present.  Bills are to be settled on discharge from hospital in the Accounts Department on the ground floor in the main hall.  Public telephones are situated on all floors (coin operated) and Card phones are situated on the ground floor opposite reception.

Call cards can be purchased in the Accounts Department ground floor between 8.30 am and 5.00 pm and at the Reception desk after these hours.

Mobile Phones

The use of mobile phones is prohibited in the Hospital, as they interfere with our monitoring equipment.

Smoking Is Not Allowed In The Hospital

Your Admission

Your admission to the Hospital is arranged by your GP or doctor. You are asked to arrive at the Hospital at the time specified by the Doctors’ Secretary / Hospital Admission staff.

BON SECOURS BOOKING OFFICE

We are based in the Cork Clinic on the Western Road in Cork City, where many of the hospital Consultants have their rooms.  Our aim is to prepare our patients for their upcoming admission and to provide information on the hospital and it's services.  We collate personal details on our patients and check their medical insurance, on their behalf, advising them on their cover.  We also book ante-natal classes on behalf of our obstetrical patients and organise tours of the hospital for them.  The office operates from Monday to Thursday 09.00am until 6.30pm and Friday 09.00 am until 5.00pm
Our phone number is 021 4941997 and our fax is 021 4941998.

Acute admissions

Acute admissions are arranged by your GP or consultant following a telephone call to the booking office in the hospital.  We do not have an Accident and Emergency department.

Please Leave Your Valuables At Home

Since we cannot be responsible for the loss of valuables, please leave money, jewellery, or any other possessions you consider valuable, at home.  If you do come to the Hospital with such valuables, please see that a member of your family returns them to a place of safety, or deposits them in the Hospital safe.  A security officer is on duty 24 hours a day.  The hospital’s security system is designed to protect patients and staff.

Medicines

Bring all of your medicines with you, separately wrapped and clearly labelled with full instructions.

In addition, ask your Chemist for a printout of all your medications.  This is to avoid any interruption in your medication.  The Hospital may need to defer your admission without this important information.

Out Patient Department and Minor Procedures Clinic

 
All appointments must be made via the Consultant's Secretary.

Specialities available

Click here for a full list. 

Car Parking

Park only in parking spaces provided.  Please do not obstruct entrances or other vehicles.  Handicapped parking spaces are provided at the main entrance to the General Hospital, 7 days, 7am – 10pm.

TARIFFS

• 1 hour (minimum charge) €2.00
• 2 hours (or part thereof) €3.50
• 3 hours (or part thereof) €5.00
• 4 hours (or part thereof) €6.50
• 5 hours (or part thereof) €8.00
• 6 hours (or part thereof) €9.50
• €10.00 maximum charge daily
• Coins only. No change given.
  

Hospital Shop

The hospital shop is situated at the main entrance to the General Hospital.  There is a daily shop trolley service to all departments supplying newspapers, toiletries, and sundries.  Opening times are from 8.30am to 8.30pm seven days a week.

Television

Entertainment facilities include a TV in all patient rooms, with all services from the hospital Chapel and satellite channels available.  A cartoon and video channel is available in the children's suite.

Taxi

A free phone taxi service is available from within the hospital.  One free phone is situated next to the Accounts Department, Ground floor, opposite Reception desk.

Bus Service

The number 5 bus stops in front of the hospital at 28 minute intervals.  It departs, alternately, from City Centre to Rossa Avenue.

Insurance Coverage

The following Insurance Companies are accepted by Bon Secours Hospital, Cork :

• VHI /BUPA
• Garda Medical Aid
• E.S.B Medical Aid
• Other Private Insurers

It is always good practice to confirm Insurance details prior to admission.

NATIONAL TREATMENT PURCHASE FUND

Bon Secours Hospital, Cork accepts patients from the National Treatment Purchase Fund for some surgical procedures.

Contact NTPF at 01 8047800 for further information